MEMORANDUM

TO:     Wendy Rowe
FROM:   Keith Corbett
DATE:   October 7, 1986
SUBJ:   Laser1+ Problems
COPY:   John Salis, Alan Wilson, Ron Genest, Bruce Deffenbaugh

I was out last Thursday when the ECO came up on adding Laser1+ software
installation instructions to the BOM for the Laser1+ printer.  

If the proposed ECO is to be effective, it should address the issue of
creating a Laser1+ BOM as well as the inclusion of installation notes.

Manufacturing stopped shipping Laser1+ upgrades some time ago.  They have
shipped several complete Laser1+ printers, and none of them included the
four page software installation note.  

Each shipment has been assembled by hand, with no procedure from
Engineering.  Every installation has caused a problem in the field; we
have had to read the instructions over the telephone.

There is a master for the installation notes in Manufacturing, and it is
called out in the upgrade kit BOM.  But apparently there is no BOM for the
Laser1+ printer (as distinct from the Laser1).

The document and tape make up an entire optional LMI product.  I don't
believe the document makes reference to Laser1+ upgrades per se; it simply
explains that a software upgrade is necessary to drive a Laser1+ printer.
At least my original draft of that document was deliberately worded that
way.

So all we really need right now is an ECO to create a BOM for the Laser1+
printer package which includes the tape and document option.

In addition, for Release 3.0 support of Laser1+ we need:
    
  - A master tape with a Laser1+ driver for 3.0 (new rev!); this
  must show up in (print-herald) as a separate patched system
  (since it is a separate option, and Tiger patches are under
  system-revision-level).

  - Release/installation notes for the 3.0 software (new rev!)

  - An ECO to revise the Laser1+ software kit (new rev!), and 
  one to revise the Laser1+ BOM that brings in the new 3.0 
  Laser1+ software kit.

The new document should be a trivial rewrite of the old.  This kit must be
sent as an update to all Laser1+ customers after 3.0 is released.

I hope we can anticipate these needs in time to prevent any further
confusion.

KMC