MEMORANDUM
  
  TO:     Jim Belcher, Sarah Smith
  
  FROM:   Keith Corbett
  
  DATE:   Sept. 18, 1986
  
  SUBJ:   Customer Interest in Training/Materials on Window System
  
  COPY:   John Salis
  
  
  Customers tell us that the documentation on the Window System is
  adequate as a reference manual, but it is not useful as a user guide.
  As a result, many customers find it difficult to get started on writing
  applications with sophisticated user interfaces.
  
  There is a little-known manual, "Introducing the Window System", which
  does provide an introductory top-down overview, but it does not provide
  enough examples.  For whatever reason, most customers do not have this
  manual.
  
  Debra Ellerin has worked with many customers at various stages of
  development, and she has provided "remedial" level training to many of
  them.  Without her, we will not be in a position any time soon to
  continue this user training, nor is it generally the best way
  to meet the need.
  
  The Lisp II course has been the best resource for LMI customers at this
  level of sophistication.  The Window System is covered in one day, which
  may be enough.  However, most of our users do not attend the classes
  they need.
  
  I understand that Education has developed materials including good
  examples for teaching Window System topics.  Would it be possible for
  Education and Documentation to work together to enhance "Introducing the
  Window System" to include more useful examples?  If it were done quickly
  (and only a few hours of effort should be required), this could even be
  revised in time to ship with 3.0 Lisp.
  
  In any case, we need some relief from providing remedial education. A
  kit combining the two documents (that customers can order without coming
  to class) would go a long way.
  
  KMC